Terms of Service
Last Updated: 10th December, 2025
1. Agreement to Terms
These Terms of Service (“Terms”) govern your use of the websites, online storefronts, digital experiences, and related services operated by AminoQuest Labs® (“AminoQuest Labs®,” “we,” “us,” or “our”), including all content, features, and functionality available on or through aminoquestlabs.com (the “Site”).
By accessing or using the Site, creating an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, discontinue use of the Site immediately.
2. Eligibility & Intended Use
You must be 21 years of age or older to use this site or purchase any product from this website.
By using the Site, you represent that you have the legal capacity to enter into these Terms.
3. Account Registration & Security
Some features require an account.
You agree to:
Provide accurate account information
Keep your login credentials confidential
Notify us immediately of unauthorised activity
You are responsible for all actions taken under your account.
4. Orders, Pricing & Payments
Orders
All orders you submit are offers to purchase products.
We reserve the right to accept, refuse, or cancel any order at our discretion.
Pricing & Availability
Prices, promotions, and product availability may change without notice.
Inventory may be limited, and certain items may not be available in all regions.
Payments
We accept the payment methods displayed at checkout.
By completing a purchase, you authorise AminoQuest Labs® and our payment processors to charge your selected payment method for:
Product cost
Shipping
Taxes
Applicable fees
We do not store full payment card details.
Taxes
You are responsible for all applicable sales, use, VAT, or regional taxes.
Fraud Prevention
We may require identity verification or additional documentation before accepting an order.
5. Shipping, Risk of Loss & Title
We ship to the destinations listed at checkout.
Risk of loss and title transfer to you once the order is handed to the carrier.
Delivery dates are estimates only — not guaranteed.
6. Returns, Refunds & Exchanges
Returns and refunds are governed by our Refund & Return Policy.
Unless otherwise stated:
Returns must be initiated via sales@aminoquestlabs.com
Products must be unused, unopened, and in their original condition
Certain items may be non-returnable (e.g., custom products, compromised packaging, restricted items)
Refer to the dedicated policy for full details.
7. Product Information, Testing, Regulatory Status & Intended Use
We strive for accuracy; however, product descriptions, labels, technical data, and images may contain variations, typographical errors, or updates without prior notice.
Regulatory Status & FDA Disclaimer
The statements made on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA).
Neither the statements nor the products offered by AminoQuest Labs® are intended to diagnose, treat, cure, or prevent any disease.
Packaging, labeling, or appearance may vary from images displayed on the Site.
Intended Use
All products sold by AminoQuest Labs® and its affiliates or subsidiaries are designed exclusively for laboratory, research, and analytical purposes, including in vitro use in controlled laboratory environments.
Products are sold solely for research use and are not for human or animal consumption.
Prohibited Uses
Products are strictly not intended for:
Human consumption
Veterinary use
Clinical applications
Cosmetic applications
Therapeutic or medical use
Any misuse, diversion, repurposing, or unauthorized application of products may violate applicable laws.
Legal Compliance & User Responsibility
By accessing the Site and purchasing products, you agree to comply with all applicable local, state, federal, and international laws governing handling, storage, research application, and disposal of materials.
Products designated as Research-Use-Only must:
Be handled by qualified researchers
Follow all regulatory and safety requirements
Not be used for clinical, diagnostic, or human applications unless explicitly permitted by law
You agree to indemnify and hold harmless AminoQuest Labs® from any false claims, improper use, or unlawful conduct related to purchased products.
Entity Clarification
AminoQuest Labs® and its affiliates and subsidiaries operate as sourcing agents, consultants, and resellers dealing exclusively with non-hazardous materials intended for research supply purposes.
AminoQuest Labs® is not:
A compounding pharmacy or chemical compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act
An outsourcing facility as defined under Section 503B of the Federal Food, Drug, and Cosmetic Act
We make no claims of operating as either.
8. Prohibited Conduct
You agree not to:
Violate laws or third-party rights
Reverse engineer, scrape, or extract data
Bypass security features
Use automated tools without permission
Interfere with Site functionality
Submit harmful, unlawful, or misleading content
9. Intellectual Property
All content, branding, trademarks, graphics, and intellectual property on the Site belong to AminoQuest Labs® = or its licensors.
You receive no license other than the limited right to use the Site in accordance with these Terms.
10. User Content & Feedback
If you submit reviews, comments, or other content:
You grant AminoQuest Labs® a worldwide, royalty-free, sublicensable license to use, modify, and publish that content.
You confirm you own or have rights to the content.
You confirm your content does not violate laws or third-party rights.
11. Third-Party Services & Links
We may use or link to third-party tools, platforms, and services (e.g., analytics, payment processors).
We do not control or endorse third-party platforms, and your use of them is governed by their own terms and policies.
12. Promotions & Subscriptions
Any promotions, discounts, or subscription programs may include additional terms.
We may modify or discontinue promotions at any time.
13. Mobile Terms of Service (SMS/Text Messaging)
Mobile Message Service — AminoQuest Labs®
Last Updated: 13 Oct, 2025
By opting into AminoQuest Labs® SMS/text messaging services (“Service”), you agree to receive recurring text messages to the mobile number provided, including:
Order updates
Account alerts
Promotional messages
Cart reminders
Messages may be sent via automated technology.
Consent is not a condition of purchase.
Fees
We do not charge for messages, but carrier message/data rates may apply.
Opt-Out
Reply STOP at any time to unsubscribe.
A confirmation message will follow.
Support
Reply HELP or email sales@aminoquestlabs.com.
Other Conditions
Message frequency varies
Carriers are not responsible for delays or failures
You must update us if your number changes
We are not liable for misdirected messages or technical issues
Abandoned Cart Disclosure
The Site uses cookies/plugins to detect abandoned carts.
If you opted into SMS messaging, cart reminders may be sent.
14. Disclaimer of Warranties
The Site, its content, and all products are provided “as is” and “as available.”
AminoQuest Labs® disclaims all warranties, express or implied, including:
Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability of content
Uninterrupted or error-free operation
15. Limitation of Liability
To the fullest extent allowed by law:
AminoQuest Labs® and its affiliates are not liable for:
Lost profits or revenue
Data loss
Indirect or consequential damages
Business interruption
Goodwill loss
Punitive damages
Our total liability for any claim will not exceed the amount you paid to AminoQuest Labs® for the product or service involved within the three months preceding the claim.
Some regions do not allow certain limitations, so parts may not apply.
16. Indemnification
You agree to defend, indemnify, and hold harmless AminoQuest Labs® and its officers, employees, partners, and affiliates against claims arising from:
Your use of the Site
Violation of these Terms
Violation of laws or third-party rights
This includes claims arising from improper research handling, unauthorized human use, or regulatory violations involving purchased products.
17. Governing Law & Venue
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules.
You agree to the exclusive jurisdiction of state and federal courts located in Utah for all disputes not subject to arbitration (if applicable).
18. Changes to These Terms
We may update these Terms at any time.
Changes become effective when posted with a new “Last Updated” date.
Continued use of the Site constitutes acceptance of the updated Terms.
Contact Us
AminoQuest Labs®
Call Us: (347)-725-0911
Email: sales@aminoquestlabs.com
Address: 28 Liberty Street-NY108 New York, New York (NY) 10005

